Privacy Policies
Integral Customer Privacy Notice
COLECTIVO CIRCULAR UH SA DE CV (trade name: COLECTIVO CIRCULAR UH) with address at Ejercito Nacional #49, Col Guadalupe, San Cristóbal de las Casas, Chiapas, Mexico, CP 29230, is responsible for the use and protection of your personal data, and in this regard we inform you of the following:
Privacy Department
To address any requests regarding the exercise of your ARCO rights, to revoke the consent you have given us for the processing of your personal data, to limit the use or disclosure of your data, or regarding the purposes for which your personal data is processed, our privacy department is available to you at the following contact methods:
Email: info@dostierrasgoods.com
WhatsApp: +52 55 3040 3476
In order to communicate with you, we need the following personal and contact information in your request:
- Name of the holder.
- Letter of authorization in case the request is made by someone other than the owner.
- Copy of the holder's identification.
- Email.
- Phone.
After receiving your request, you will receive our response within a maximum of twenty business days using the contact method you provide.
For what purposes will we use your personal data?
We will use the personal data we collect from you for the following purposes, which are necessary for the service you request:
- Contact purposes.
- Billing and collection.
- Shipping and delivery of products.
Additionally, we will use your personal information for the following secondary purposes that are not necessary for the requested service, but that allow us to provide you with better service:
- Advertising, marketing or commercial prospecting purposes
If you do not wish your personal data to be processed for these additional purposes, you can indicate this in the medium through which you provide your personal data to us by selecting the appropriate option.
Refusal to use your personal data for these additional purposes cannot be a reason for us to deny you the services and products you request or contract with us.
What personal data will we use for these purposes?
To carry out the purposes described in this privacy notice, we will use the following personal data:
- Contact information.
- Identification data.
- Billing information.
How can you access, rectify, or delete your personal data, or object to its use?
You have the right to know what personal data we hold about you, what we use it for, and the conditions under which we use it (access). You also have the right to request the correction of your personal information if it is outdated, inaccurate, or incomplete (rectification); to request that we delete it from our records or databases if you believe it is not being used in accordance with the principles, duties, and obligations set forth in the regulations (cancellation); and to object to the use of your personal data for specific purposes (opposition). These rights are known as ARCO rights.
If you wish to exercise your ARCO rights, you may do so by contacting our Privacy Department using the means established in this notice.
How can you revoke your consent to the use of your personal data?
You may revoke any consent you may have given us to process your personal data. However, please note that we may not always be able to fulfill your request or terminate processing immediately, as we may be required to continue processing your personal data due to legal obligations.
Likewise, you should consider that for certain purposes, revoking your consent will mean that we cannot continue providing the service you requested, or the termination of your relationship with us.
To learn about the procedure and requirements for revoking your consent, you can contact our Privacy Department through the means specified in this notice.
How can you limit the use or disclosure of your personal information?
If you wish to limit the use or disclosure of your personal information, you may request this from our Privacy Department through the means specified in this notice.
Additionally, we may provide you with specific procedures and mechanisms through which you can limit the use of your personal information. These specific procedures and mechanisms will be communicated through the means we use to communicate with you or other means we deem appropriate.
How can you learn about changes to this privacy notice?
This privacy notice may be modified, changed, or updated due to new legal requirements; our own needs for the products or services we offer; our privacy practices; changes in our business model; or other reasons.
We are committed to keeping you informed of any changes to this privacy notice through the contact information you provide when you register.
Use of Cookies
A "cookie" is a small data file that is transferred from a website to your computer's hard drive. By accepting the cookies used on our site, you give us access to information about your browsing habits, which we can use to personalize your experience. Cookies are generally classified as "session" cookies or "persistent" cookies. Session cookies do not remain on your computer once you close your browser. Persistent cookies remain on your computer until you delete them or they expire.
Most browsers automatically accept cookies by default; however, you have the option to decline cookies or selectively accept them by adjusting your browser preferences. If you disable cookies, certain features of our site may not be available, and some web pages may not display properly.
If you would like more information about cookies, please visit: http://www.allaboutcookies.org/es
SSL security lock and personal data protection
SSL (Secure Socket Layer) is a protocol designed to allow applications to transmit encrypted information back and forth securely.
Thanks to the SSL (Secure Socket Layer) protocol, you can trust that the information you send through dostierrasgoods.com will be handled securely and confidentially.
To verify that you are in a secure environment, make sure that an “S” appears in the “httpS”:// navigation bar.